Our Warranty

Thank you for choosing Supreme Retroz LLC for your custom headlights. We are dedicated to providing top-quality products, and to demonstrate our commitment to your satisfaction, we offer the following warranty:
Warranty Coverage:

  1. Lifetime Craftsmanship Warranty:

    • Supreme Retroz LLC guarantees the craftsmanship of your custom headlights for a lifetime. This warranty covers any defects in the materials and workmanship used in the manufacturing process.

  2. 3-Year Parts Warranty:

    • In addition to the lifetime craftsmanship warranty, Supreme Retroz LLC provides a 3-year warranty on all parts included in the custom headlights. This covers any issues arising from the components used in the assembly.
Warranty Exclusions:

  1. Lens Fading:

    • Please be aware that this warranty does not cover lens fading. Natural wear and tear due to environmental exposure over time are not considered defects in craftsmanship or materials.

  2. Lens Cracking:

    • Lens cracking is not covered under this warranty. While our custom headlights are designed to withstand normal driving conditions, extreme impact or external force may result in lens cracking, which is beyond the scope of this warranty.
Warranty Coverage for Specific Issues:

  1. Moisture Issues:

    • Supreme Retroz LLC stands behind the integrity of the custom headlights. If you experience any moisture-related issues within the headlight assembly, we will repair or replace the affected components at no charge.

  2. Paint Peeling:

    • Enjoy the longevity of our custom paintwork. If you encounter any issues with paint peeling, Supreme Retroz LLC will address and rectify the concern within the warranty period.
How to Claim Warranty:

  1. Contact Supreme Retroz LLC:

    • In the event of a warranty claim, please contact our customer service team at sales@supremeretroz.com to initiate the process.

  2. Provide Proof of Purchase:

    • To validate your warranty, please provide proof of purchase, including the date of purchase and order details.

  3. Inspection and Resolution:

    • Our team will guide you through the necessary steps for inspection and resolution. Depending on the issue, we will arrange for repairs, replacements, or other appropriate solutions.
Conditions:

  1. Proper Installation:

    • The warranty is contingent upon the proper installation of the custom headlights. Installation by an authorized technician is recommended.

  2. Original Purchaser:

    • This warranty is non-transferable and applies only to the original purchaser of the custom headlights.
Supreme Retroz LLC is committed to ensuring your satisfaction and the longevity of your custom headlights. Drive with confidence, knowing that your investment is protected by our comprehensive warranty.